Contact & Support
If you need help, have questions, or want to share feedback about MioGo, you can reach the BioUP team through the options below.
Email Support
For account issues, technical problems, or privacy-related requests:
- support@bioupsg.com
- We typically respond within
- 3–5 business days.
In-App Support
- Open the MioGo app
- Go to Profile
- Tap Contact Support
- Send your message directly to our team
Help Center
We review all feedback and may not respond individually to every submission, but we truly appreciate your input.
Call or Drop Us a WhatsApp
+65 89322618
- Business Hours:
- Monday–Friday: 9:00 AM – 6:00 PM (SGT)
- Saturday: 10:00 AM – 2:00 PM (SGT)
- Sunday & Public Holidays: Closed
Get in touch
Feedback & Suggestions
We welcome your feedback to help improve MioGo.
You can contact us via:
We review all feedback and may not respond individually to every submission, but we truly appreciate your input.
Frequently Asked Questions
What is MioGo?
MioGo is your AI-powered wellness companion, designed to help you build healthier habits, stay motivated, and support you on your journey to a happier, healthier lifestyle.
Is MioGo free to use?
Yes! MioGo is free to download and use. We may introduce optional premium features in the future, but our goal is to make wellness accessible to everyone.
Is my personal information safe?
Absolutely. Your privacy is important to us. We take appropriate measures to protect your information and handle your data responsibly. You can learn more in our Privacy Policy.
I'm having trouble with the app. What should I do?
We’re sorry to hear that! First, make sure you’re using the latest version of MioGo. If you’re still experiencing issues, reach out to us—we’ll do our best to help as soon as we can.
Any feedback or suggestions?
We’d love to hear from you! Whether it’s an idea for a new feature or something we could improve, your feedback helps us make MioGo better for everyone.